Refund policy

Returns & Refund Policy

At Laltika, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Return Policy

We offer a 7-day return policy. You have 7 days from the date of delivery to request a return.

To be eligible for a return, the item must:

  • Be unused, unworn, and unwashed

  • Have all original tags attached

  • Be in its original packaging

  • Be accompanied by proof of purchase or order confirmation

To initiate a return, please contact us at contact.laltika@gmail.com with your order details.

Returns sent without prior approval will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with clear photos and your order number. We will review the issue and arrange a replacement or refund if applicable.

Non-Returnable Items

The following items are not eligible for return:

  • Sale or clearance products

  • Gift cards

  • Customized or made-to-order products

  • Personal care and hygiene products (if applicable)

Exchanges

We currently offer exchanges only for damaged, defective, or incorrect items, subject to stock availability.

For size-related concerns, please refer to our size guide before placing an order.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved, the refund will be processed to your original payment method within 7–10 business days.

Please note that banks and payment providers may take additional time to reflect the refund in your account.

If you have not received your refund after 15 business days from approval, please contact us at contact.laltika@gmail.com.

Contact Us

For any questions regarding returns, exchanges, or refunds, please contact:

Email: contact.laltika@gmail.com
Website: www.laltika.com